FREQUENTLY ASKED QUESTIONS
How do I view a property?
Viewings are arranged by contacting Tara & Co. through www.taraandco.com or the Rightmove, Primelocation or Zoopla sites. You may also call the branch on 01926 422 077 or visit our office at 21-23 Clemens street, Leamington Spa, CV31 2DW. If the property is occupied 24 hours notice may be necessary. All viewings will be accompanied by a representative of Tara & Co.
How do I reserve a property?
In order to reserve a property you must make an application to rent the property. To do this you will need to pay a non-refundable administration fee of £175. This will be due for each tenant and each guarantor. We cannot hold a property without payment of this fee.
The fee is due in cleared funds in advance or at the time of the referencing appointment. When applying for the property please bring a form of identification (e.g. photo driving licence or passport).
Once the application has been made we will ask you to return a completed reference application form within 24 hours of making the application.
How will I be referenced?
Tara and Co use an on-line referencing service, and all tenants must be referenced before taking a property. This system provides a result within 1 to 3 working days of the application being made, but may take longer if there are complications.
Prospective tenants are advised that they will require a monthly income of approximately 2 and a half times the monthly rent to be accepted. Please note this is only a guide, and can be affected by personal circumstances.
You will be asked to provide a range of previous address and current income/employment details, and there are three possible outcomes:
Acceptable – Congratulations, the property will be taken off the market, you will be provided with a draft copy of the tenancy agreement and booked in to sign the contract and pay rent and deposit.
Acceptable with Guarantor –this means that a guarantor will be required to counter sign the tenancy agreement. Each guarantor will also need to be referenced and pay the £175 administration fee. The income to rent ratio required for guarantors is approximately 3.5 times the monthly rent.
Declined – Unfortunately we would not be able to proceed with the proposed tenancy.
NB: Before the tenancy can start all acceptable tenants and guarantors will need to provide photo identification.
Where can I find a copy of the contract?
You can download a sample copy of our Assured Shorthold Tenancy Agreement by clicking here
Please ensure you have read through all the terms and conditions before signing your contract. If you have any questions or concerns, please call our office, and we'll be happy to help you.
How do I sign the contract, pay my deposit and rent and collect keys?
All contracts are signed via Docusign, the worlds leading e-signature provider. You must pay your security deposit on the same day as signing the contract, either in our office, online or over the phone. The deposit is usually the equivalent of one and a half months rent, but may be more, so please ask a member of staff to confirm the required amount.
The rent will need to be paid prior to keys being collected, and all funds must have cleared before they can be released. All keys will be collected from Tara & Co's office.
Payments can be made by: cash, bankers-draft, bank transfer or cheque. Please note that cheques will require a seven working day clearance period, and that there is also a clearance period for bank transfers. We can provide our bank account details for on-line payments and bank transfers, so please request these, if these methods of payment suits you.
All payments of rent during the tenancy must be by standing order, so please be aware that you will be asked to complete a standing order mandate or show a screen shot from your online banking confirming the instruction has been set up.
NB: Standing order payments are your instruction to your bank, and once set up only you can change or cancel the instruction.
Does the rent include utility bills?
Unless otherwise stated in the property description, the advertised rent is "exclusive" of all utility bills.